AVAYA

Helping to Accelerate Digital Transformation We are a Strategic partner for Avaya since 2005

Avaya delivers solutions that help companies transform their businesses to achieve marketplace advantage.

More than one million businesses worldwide use Avaya solutions for IP telephony, unified communications, contact centres and communications-enabled business processes. Avaya provide comprehensive telephony solutions for companies, small to large.

Protocol is a leading Avaya partner and specialize in supporting businesses through transitions within their communications and technology environment. Our Avaya solutions serve businesses on an international scale; anything from 10 to 10,000 users, including all business verticals.

MICROSOFT

Delivering Microsoft solution for more than a decade.

Protocol is a Microsoft Solution Provider which allows us to provide our customers with an end-to-end Microsoft experience and provide value to our customers with support, service and consulting for more than 15 years.

Supporting clients with collaboration, cloud, and application development solutions for decades, and retaining a longstanding partnership with Microsoft.

Retaining industry-leading global partnerships to support and provide license optimization and expertise.

Mapping out holistic Microsoft strategies, and supporting clients with end to end solutions such as implementation, staffing, and managed services for cloud, communications infrastructure, and security solutions.

Providing flexible consumption-based license models with 24x7x365 support, disaster recovery, and business continuity through Microsoft cloud offering.

FAXCORE

When Every FAX is Mission Critical

Faxcore has been the premier provider of advanced cloud faxing services, fax servers, and support for more than a decade. We’re here to assist you with all of your fax needs, including those hinging upon communication, security, industry compliance, and more.

Why avaya?

  • Avaya is #1 in small-midsize business telephone systems globally
  • Avaya has customers in 190 countries
  • Governments in 40 countries rely on Avaya
  • More than 100K customers worldwide trust Avaya for reliable communications
  • #1 global leader in Contact Center solutions
  • Over 100 million UC lines deployed with customers globally
  • Avaya holds more than 4,300 patents and applications worldwide
  • More than 90% of the U.S.-based Fortune 100 are Avaya customers
  • The world’s top 10 car manufacturers rely on Avaya
  • Seven of the world’s top 10 health services companies are running Avaya solutions
  • The world’s top 10 airlines rely on Avaya

WHY PROTOCOL?

  • Delivering Avaya Solutions for 15+ Years in the UAE and GCC Countries
  • Provide Solutions on all Avaya Product portfolio including IP Office, Aura, CCaas
  • Avaya “Innovation 2012” partner Award
  • Avaya “SME Partner of the year 2013” Award
  • Avaya “Partner in Customer Excellence” 2014

Our Solution Include

  • Avaya IP Office
  • Avaya Aura Communication Manager
  • Avaya Spaces
  • Avaya Contact Center Solutions
  • Avaya OneCloud CCaaS Solutions
  • Avaya Professional Services
  • Avaya Unified Communication and Collaboration
You have questions, we have answers. Call our sales team today if your Fax requirement is mission critical and need a web based easy to use fax server. Book a free consultation. -- Need a call items or contact us icon to send the enquiry.

We are Microsoft Silver Partner and our Partnership specialization Includes

  • Cloud Productivity
  • Data Center
  • Collaboration and Content
  • Office 365 Messaging
  • Small and Midmarket Cloud Solutions

Our solutions Includes

  • Microsoft M365 & Office365
  • Microsoft Azure
  • Microsoft Licensing
  • Microsoft On premise Products and Solutions
You have questions, we have answers. Call our sales team today if your Fax requirement is mission critical and need a web based easy to use fax server. Book a free consultation. -- Need a call items or contact us icon to send the enquiry.

FAXCORE FEATURES

BUILT ON THE MICROSOFT .NET FRAMEWORK 4.X THE FAXCORE HIGH-PERFORMANCE ENGINE IS DESIGNED TO DELIVER FAX TRAFFIC OVER ENTERPRISE NETWORKS OF ANY SIZE. FAXCORE LETS YOU FAX ENABLE THE ENTIRE ORGANIZATION LOCALLY OR GLOBALLY.

  • AUTOMATIC ARCHIVING -FaxCore offers the most powerful document archiving available. Incoming faxes are immediately stored, indexed and can be retrieved with any web browser as JPEG, GIF, PDF or TIFF files.
  • INTEGRATION WITH MICROSOFT APPLICATIONS -FaxCore Windows Fax Software is a solution for business that runs on Server 2016 and is integrated with many Microsoft applications, such as Office 365, Exchange, SQL Server and SharePoint without cumbersome connectors.
  • FAX-ENABLE APPLICATIONS- Leveraging web based computing, FaxCore’s provides a REST API at no charge. Sample code and free assistance is provided for online fax solutions.
  • SMTP GATEWAY -Supports character encoding when parsing sender and recipient email address from mail server. This allows SMTP parser to convert double-byte characters from base64 string to original character encoding.
  • NEW RENDERING ENGINE -The new rendering engine eliminates the requirement of having native applications including Microsoft Office and Adobe Reader installed on the FaxCore Server.

BENEFITS FOR BUSINESS MANAGERS

  • FASTER COMMUNICATION -Respond to faxes from customers or vendors in seconds, turning fax into a more effective medium of communication.
  • GREATER DOCUMENT SECURITY -No more lost faxes. No more misplaced orders. FaxCore tracks every fax, incoming and outgoing, to its destination. You’ll know what was sent, when, and who received it.
  • TOTAL DOCUMENT ACCESS -FaxCore builds a comprehensive, searchable fax archive – giving you secure access to any fax, in any form, from your web browser.

BENEFITS FOR IT PROFESSIONALS

  • WINDOWS SERVER SUPPORT -FaxCore can be configured to use Microsoft Active Directory schema information, making it the perfect fax solution for companies operating in a Microsoft Windows environment.
  • ACCESS TO ARCHIVED DOCUMENTS -With FaxCore’s powerful software and database, you get years of online access to fax documents instantly. Any authorized user can pull up faxes from the archive using their web browser.
  • POWERFUL ADMIN SETTINGS -No client-side software required. All users access FaxCore and fax documents with a standard Web browser.
  • AUTOMATIC ARCHIVING -Set up fax groups, authorized users, messaging lists and event notifications. Track all fax transmissions and know where the telecom money is being spent.
You have questions, we have answers. Call our sales team today if your Fax requirement is mission critical and need a web based easy to use fax server. Book a free consultation. -- Need a call items or contact us icon to send the enquiry.

IP
Telephony

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Contact Center

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Unified communication

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IP Fax Server Solutions

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Video Conferencing

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Technology Partners

Over the years Protocol has built partnerships with reputable technology vendors. Our market footprint and vendor relationships allow us to benefit from attractive rates, and ensure that our solutions benefit our clients’ technology needs.