SUPPORT & MAINTENANCE CONTRACTS
Support Services driven by our professional team to maximize productivity and optimize your technology environment.
The varied skill sets of our technician team enables us to provide support solutions for all kind of IT Infrastructure
Protocol offers Standard 8x5 and 24x7 Contracts as well as Tailor-made SLA Contracts to clients in the ICT Domain. Our highly certified resources provides Onsite and remote Support for our clients 24x7. Supporting these resources is a proven set of tools and processes that allow quick detection of incidents and ticket generation and routing insuring quick incident resolution.
Highlight of our support services includes,
- Professional Service
- Tailor-Made IT Support
- IT Help Desk Service
- Managed IT Service
- Network Operations Center
- On-Site Engineer
- Premium AMC Support
- 24/7 Critical Support
We Can Support Your Business 24x7x365
Technology Partners
Over the years Protocol has built partnerships with reputable technology vendors. Our market footprint and vendor relationships allow us to benefit from attractive rates, and ensure that our solutions benefit our clients’ technology needs.
