Voice Applications

Natively integrate your communication platform with your CRM and other systems. Call-control applications to deliver the right experience to the right endpoint

Telephone infrastructure is the lifeline of all business. When properly utilized, it can provide deep visibility to the behavior, productivity and efficiency of your resources and customers. It would cost you money, time and business when utilized inefficiently.

Protocol helps you to connect your business to your telecommunication resources and enable faster, easier and smarter working environment. Control and collaborate your business and improve business productivity.

We enable you to collaborate with colleagues, customers, suppliers more efficiently and provides seamless support for applications and business processes.

Our voice solution includes,

  • Call Management and Reporting System.
  • CRM Connect
  • Web RTC solutions
  • Case Management Solution

Technology partners includes Avaya, Imperium, 3CX.

IP
Telephony

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Contact Center

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Unified communication

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IP Fax Server Solutions

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Video Conferencing

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Technology Partners

Over the years Protocol has built partnerships with reputable technology vendors. Our market footprint and vendor relationships allow us to benefit from attractive rates, and ensure that our solutions benefit our clients’ technology needs.